Got a Question?

Here you'll find posted answers to often asked questions at Argenta Bead.  

You can use the Keyword search box to the right to search previous questions.

Your question not answered here?  Contact Us.

I found a (bead, string, tool, finding) cheaper on the internet. Will you match the price?

May 20, 2012
Probably not, and here's why.  As a locally owned business without the buying power of a big box store and without the lower overhead of an website company we do our very best to keep our prices as competitive as possible.  For a lot of products we carry it's very difficult to compare apples to apples - especially with beads there are so many factors contributing to the price - length of the strand, quality of the bead, etc.
 

Why do two exact same beads have different prices?

May 20, 2012
Maybe we bought them from different vendors.  Maybe we bought them at two different times.  Sometimes we'll buy a bead only one vendor has and they charge a premium price.  When other vendors bring in the same bead, competiton increases and the prices drop.  Or vice versa - a lot of vendors had the same bead, the bead got really popular then most vendors sold out of the bead and the vendors who still had the bead raise the price.  We price the bead at a fair mark-up for what we paid for it at...
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Where do you get your materials?

May 20, 2012
Common items like most findings, druks (plain round beads), tools and stringing materials which have very consistent qualtiy we order from vendors who supply brick and mortar bead shops.  Our beads come from all around the world. Czech Repubic, India, China, Africa, Peru, United States and more - not that we travel all around the world to get them, however, we do travel to market and our vendors so we can hand-pick every bead. 
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How do I get Argenta Bead newsletter?

May 20, 2012
Scroll to the bottom of our home page for our newsletter sign-up widget.
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How old do I have to be to take a class?

May 19, 2012
Our classes are for students 16 and older.  For younger beaders you may be able to schedule a private lesson with the instructor of your preferred class. 
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How do I cancel the class I registered for?

May 19, 2012
All classes are a final sale. We do not refund class fees.  It is at the discretion of the instructor to reschedule your class. 
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I thought I'd lost my card and started a new one. I found the old card, can I still use it?

May 19, 2012
Of course!  You can combine stamps on cards at any time.
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I didn't get my Bead Fiend card stamped at my last visit. How do I get credit?

May 19, 2012
If your receipt does not have the Beadchick face stamped on it, bring your reciept in on your next visit and we'll stamp your card.
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Will you mail me (beads, findings, string)?

May 19, 2012
We'll do our best.  We do not have a website from which to order.  If you have purchased items at Argenta Bead and are looking for more of the same you can email or text us an image to see if we still have the item in stock.  Unfortunately, telling us you need a blue bead is almost impossible.  There are so many sizes, shapes and shades to find a bead without a picture.  We use USPS only and you are responsible for shipping and insurance.
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Do you sell wholesale?

May 19, 2012
Argenta Bead is a retail bead shop.  That said, we do offer a 15% courtesy discount to qualified buyers.  See how to qualify.
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